Howgills Barn - Payments, Bond and Ts and Cs

Please read these terms and conditions carefully. All bookings made via Participating Websites and Online Travel Agencies or with Howgills Barn directly are made subject to these terms and conditions. The person making the booking will be deemed to have accepted these Terms and Conditions on behalf of all persons who will be staying at Howgills Barn. 

Payments

  • Due to the covid 19 virus, any bookings for a stay at the Barn in July & August 2020; new terms and conditions apply (as we are awaiting confirmation of a date of being able to re-open in line with government guidelines). You can secure your holiday dates with us with a payment of £100.  Once we have confirmation of when we will be able to re-open, we will then be asking for the balance in 2 installments. If we are not able to re-open in time, we will fully refund your £100 or you can reschedule to an alternative date in 2020 or 2021.

  • We are 'freezing' our 2020 prices for any reservations that have to transfer to 2021 due to covid 19.

  • Stays from the 1/9/20

  • Secure your reservation date with a payment of £100.​

  • Within four weeks of paying the £100, you will be required to pay the first nights fee. 

  • Full booking balance must be paid 56 days before arrival.

  • If you're not booking through our website - we will send you a payment link from our SuperControl booking system.  Secure payments can be made online through Yapstone HolidayRent Portal via Visa Debit / Delta/ Maestro / Switch/ Visa Credit & Mastercard. 

  • If you prefer payments can be made by cash, cheque, bacs. Cheques should be made payable to Howgills Ltd and posted to Howgills Accommodation, 59 Main Street, Sedbergh LA10 5AB. 

  • Please get in touch with us if you would like to pay by BACs and we can forward you our bank account details.

Security Bond

  • We ask our guests for a £200 security deposit, pre-authorised against your credit/debit card, 7 days prior to your arrival. This is in case there is any damage to the property during your stay. The money is simply reserved and then released 7 days after your stay if there is no damage.

  • The security bond is in place primarily as a form of deposit and covers loss of keys, smoking within the Barn, damage to Barn property (including bed linen and hired towels).

  • For ‘High-Risk Groups’ such as stag/hen groups, we request a larger security bond, of up to £20 per person. If we have occasion to believe that Howgills Barn is being mistreated (unnecessary damage or negligence to our property) we reserve the right to enter our property at the time of your stay. We retain the right to ask for an additional security bond or for you to immediately vacate our property.

  • Should there be no breakages or damages to the Barn as detailed above your security bond will be released  7 days after your stay with us.

  • Our property is no  smoking.

  • In the event that there are breakages or damage to our Barn, we will contact you with a report, including a quotation for repair. We reserve the right to use your bond to pay for the breakages or damage accordingly. Should the bill for repair amount to more than the security bond lodged, we will contact you with an invoice for immediate payment.

  • If there is extra cleaning above and beyond our generous allocation for a normal clean, we will have the right to retain an agreed fee (your Security Bond) for any work carried out for excessive cleaning and this will be at the owner's discretion.  Please ensure cookers are left clean, dirty dishes washed and put away, and food cupboards and freezers are cleared out.

  • We are a 'green' property and recycle after every guest stay. You are required to separate your recycling and leave it in the correct bins. Failure to do this will result in money being deducted from your security bond.

Covid 19

  • If you're staying at our property and you suspect you have developed the symptoms of covid 19 you must inform us by phoning freephone 0800 8 32 16 32.

 

  • We will then video call/ call you to clearly understand the situation and to see if you need to extend your stay and for how long.

 

  • If you have to extend your stay through illness for self-quarantine you will be charged the daily rate of stay at our property.

Covid 19

  • If you are unable to make your reservation due to a member of your group having covid 19, you can cancel your reservation or reschedule to an alternative date. The booking needs to be cancelled 28 days before your arrival date.  You can receive a refund of monies paid for your cancelled reservation minus a £30 fee which we are charged to process online payments.  

  • If you wish to reschedule to an alternative date in 2020 or 2021, we will 'freeze' the original booking rate you paid and transfer your full balance to your new reservation.

Cancellations

If you cancel with us:

  • We recommend that all our guests take out travel insurance for their stay with us.  It just means that you are covered in the event that you have to cancel for personal circumstances, member(s) of the group dropping out at last minute and the reservation is no longer viable or even due to unforeseen weather conditions.

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  • If the booking is cancelled 56 days or more before the arrival date then you will receive a full refund of the payments you made to us.

  • If the booking is cancelled less than 28 days before the arrival date then you are liable for a charge equal to 50% of the stay that will need to be paid to us.

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  • If the booking is cancelled less than 14 days before the arrival date then you're are liable for a charge equal to 75% of the stay that will need to be paid to us.

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  • In the event of a no show or booking reduction (after arrival date) you are liable for the full cost of the booking which will need to be paid immediately.

 

If we cancel:

We may cancel your booking if:

  • We become aware of any health and safety or quality-related issue with our accommodation or its immediate surroundings (for example contamination to the Property's water supply);

  • Circumstances or events outside our reasonable control.

  • If we cancel a Booking we may (but are not obliged to) arrange alternative accommodation for you and your guests of an equivalent type and standard in a similar location. We will not be liable for any costs associated with arranging alternative accommodation and such alternative may be subject to the payment of additional charges by you if the rental charges for the alternative are higher than those under the cancelled booking;

 

and/or
 

  • Refund you any amounts paid by you in relation to the cancelled booking.

  • Events or circumstances beyond our reasonable control. If we are prevented or delayed from complying with any obligations under these Booking Conditions due to events or circumstances beyond our reasonable control, the inability or delay in performing those obligations will not be treated as a breach of the terms of these Booking Conditions. Examples of such events or circumstances include fire, flood and other acts of God, trade disputes, lock outs, restrictions by the government, medical pandemics, problems with imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war.

All other cancellations

Activities & Catering

  • Please note that all of the activities that are delivered at our Barn (or within the nearby area) are with external providers and the guest must make a booking directly with the provider. Guests are advised to read all booking/cancellation/terms and conditions set by the Provider.

  • Howgills Accommodation can take no responsibility for the organisation, delivery or cancellation of these events.

  • Howgills Accommodation is in no way responsible for any accident/injury which may occur through the delivery of the activity either on or off our property.

  • Please note that the above conditions apply for any external catering companies that come on-site to deliver any catering at Howgills Barn.

GDPR

For information regarding the data that we use we advise all guests to read our GDPR policy:

Howgills Barn

Castlehaw Farm

Sedbergh, Cumbria

LA10 5BA

Howgills Apartments

7 - 12 Bainbridge Court

Sedbergh, Cumbria

LA10 5EA

Howgills House

Beamsmoor, Garsdale Road

Sedbergh, Cumbria

LA10 5JN

© 2020 by Howgills Accommodation

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