Howgills House - Room Bookings 

Payments, Bond and Ts and Cs

Please read these terms and conditions carefully. All bookings made via Participating Websites and Online Travel Agencies or with Howgills House directly are made subject to these terms and conditions. The person making the booking will be deemed to have accepted these Terms and Conditions on behalf of all persons who will be staying at Howgills House. 

Room Payments 

  • A deposit of 30% of the total booking fee is required at the time of reservation.

  • The full remaining balance is required 28 days prior to your arrival.

  • We ask our guests for a £75 security deposit, pre-authorised against your credit/debit card, 7 days prior to your arrival. The money is simply reserved and then released 7 days after your stay if there is no damage or additional cleaning required. Please see the section 'security bond' for full details.

  • If the booking is not made through our website - we will send you a payment link from our SuperControl booking system.  Secure payments can be made online through Yapstone HolidayRent Portal via Visa Debit / Delta/ Maestro / Switch/ Visa Credit & Mastercard. 

  • If you have made a reservation via '' - please note that we offer two rates on this site; refundable and non refundable.  We will contact you after your reservation with the appropriate booking/payment, terms and conditions information. Non refundable bookings require the full fee, even if the booking is cancelled (at any time after your reservation).

Security Bond

  • We ask our guests for a £75 security deposit, pre-authorised against your credit/debit card, 7 days prior to your arrival.  The money is simply reserved and then released 7 days after your stay if there is no damage.

  • The security bond is in place primarily as a form of deposit and covers loss of keys, smoking within the House, damage to House property (including bed linen and towels).

  • Should there be no breakages or damages to the House as detailed above your security bond will be released  7 days after your stay with us.

  • In the event that there are breakages or damage to our House, we will contact you with a report, including a quotation for repair. We reserve the right to use your bond to pay for the breakages or damage accordingly. Should the bill for repair amount to more than the security bond lodged, we will contact you with an invoice for immediate payment.

  • If there is extra cleaning above and beyond our generous allocation for a normal clean, we will have the right to retain an agreed fee (your Security Bond) for any work carried out for excessive cleaning and this will be at the owner's discretion.  

  • At our House we offer a continental breakfast for guests. Should you use the kitchen we ask that cookers, fridges are left clean and dirty dishes washed and put away.

Howgills House Terms and Conditions

  • Please read carefully below so that you and your fellow guests are fully informed of our expectations before your arrival.

  • Our House works really well for low key celebrations and relaxed weekends. Howgills House does NOT cater for rowdy house parties.

  • Howgills House is next to a neighbouring property. No excessive noise outside after 9pm . We expect neighbours and local residents not to be disturbed after this time.

  • We do not allow the hire of live bands, PA systems and discos at Howgills House.

  • It is essential that you confirm the exact number of guests that will be staying in the property and no additional guests are allowed at the venue without our prior permission. If additional guests are found staying in the property you all may be asked to leave.

  • A Security Bond of £50 is preauthorised on all group bookings and released after your stay should there be no damage, breakages or additional cleaning required to Howgills House.

  • If you are considering booking any activity/caterer during your stay, we can supply a list of recommendations and will make a note of the company visiting. Please double check with us that the activity/caterer you have booked is suitable for the property.

  • If you would like to decorate the inside of the property, please do so with an appropriate adhesive which does not leave marks on the walls or pulls off the paint when removed.

  • Your group must agree to behave in a considerate way to the people living near the property and to respect their privacy and peace at all times.

  • Strictly no fireworks or Chinese Lanterns – these are not countryside friendly as we have lots of livestock in nearby fields.

  • We do not accept Hen and Stags parties at Howgills House.

  • We do not accept dogs or pets at Howgills House.

  • Howgills House is strictly no smoking. If we find evidence of smoking and extra cleaning is required above and beyond our generous allocation for a normal clean, we have the right to retain your security bond for any work carried out for excessive cleaning and this will be at the owner's discretion.

  • You may be asked to leave if you do not adhere to all of these terms and conditions


If you cancel with us:

  • If you are unable to make your reservation due to a member of your group having Covid-19, you can cancel your reservation OR reschedule to an alternative date. The booking needs to be cancelled 14 days before your arrival date in order to receive a full refund of monies paid for your cancelled reservation.  

  • If you wish to reschedule to an alternative date in 2021 or 2022, we will transfer your reservation and any paid balance to your new booked dates and update your invoice (increase in price may occur).

  • We recommend that all our guests take out travel insurance for their stay with us.  It just means that you are covered in the event that you have to cancel for personal circumstances, member(s) of the group dropping out at last minute and the reservation is no longer viable or even due to unforeseen weather conditions.


  • You can cancel free of charge up to 14 days before your arrival/booking date.  If you cancel less than 14 days before arrival then you are liable for 30% of the full fee.

  • In the event of a no show or booking reduction (after arrival date) you are liable for the full cost of the booking that will need to be immediately paid to us.


If we cancel:

We may cancel your booking if:

  • We become aware of any health and safety or quality-related issue with our accommodation or its immediate surroundings (for example contamination to the Property's water supply);

  • Circumstances or events outside our reasonable control.

  • If we cancel a Booking we may (but are not obliged to) arrange alternative accommodation for you and your guests of an equivalent type and standard in a similar location. We will not be liable for any costs associated with arranging alternative accommodation and such alternative may be subject to the payment of additional charges by you if the rental charges for the alternative are higher than those under the cancelled booking;



  • Refund you any amounts paid by you in relation to the cancelled booking.

  • Events or circumstances beyond our reasonable control. If we are prevented or delayed from complying with any obligations under these Booking Conditions due to events or circumstances beyond our reasonable control, the inability or delay in performing those obligations will not be treated as a breach of the terms of these Booking Conditions. Examples of such events or circumstances include fire, flood and other acts of God, trade disputes, lock outs, restrictions by the government, medical pandemics, problems with imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war.

Activities & Catering

  • Please note that all of the activities that are delivered at our House (or within the nearby area) are with external providers and the guest must make a booking directly with the provider. Guests are advised to read all booking/cancellation/terms and conditions set by the Provider.

  • Howgills Accommodation can take no responsibility for the organisation, delivery or cancellation of these events.

  • Howgills Accommodation is in no way responsible for any accident/injury which may occur through the delivery of the activity either on or off our property.

  • Please note that the above conditions apply for any external catering companies that come on-site to deliver any catering at Howgills House.


For information regarding the data that we use we advise all guests to read our GDPR policy: