Howgills House - Hire of whole House 

Payments, Bond and Ts and Cs

Please read these terms and conditions carefully. All bookings made via Participating Websites and Online Travel Agencies or with Howgills House directly are made subject to these terms and conditions. The person making the booking will be deemed to have accepted these Terms and Conditions on behalf of all persons who will be staying at Howgills House. 

Payments 

  • Due to the covid 19 virus, any bookings for a stay at the Barn in July & August 2020; new terms and conditions apply (as we are awaiting confirmation of a date of being able to re-open in line with government guidelines). You can secure your holiday dates with us with a payment of £100.  Once we have confirmation of when we will be able to re-open, we will then be asking for the balance in 2 installments. If we are not able to re-open in time, we will fully refund your £100 or you can reschedule to an alternative date in 2020 or 2021.

  • We are 'freezing' our 2020 prices for any reservations that have to transfer to 2021 due to covid 19.

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  • Stays from the 1/9/20

  • Secure your reservation date with a payment of £100.​

  • Within four weeks of paying the £100, you will be required to pay the first nights fee. 

 

  • Full booking balance must be paid 56 days before arrival.

  • We would prefer payment by BACs and we will send you the details, once your provisional reservation has been made. 

Security Bond

  • We ask our guests for a £500 security deposit, pre-authorised against your credit/debit card, 7 days prior to your arrival. This is in case there is any damage to the property during your stay. The money is simply reserved and then released 7 days after your stay if there is no damage.

  • The security bond is in place primarily as a form of deposit and covers loss of keys, smoking within the House, damage to House property (including bed linen and towels).

  • Should there be no breakages or damages to the House as detailed above your security bond will be released  7 days after your stay with us.

  • In the event that there are breakages or damage to our House, we will contact you with a report, including a quotation for repair. We reserve the right to use your bond to pay for the breakages or damage accordingly. Should the bill for repair amount to more than the security bond lodged, we will contact you with an invoice for immediate payment.

  • If there is extra cleaning above and beyond our generous allocation for a normal clean, we will have the right to retain an agreed fee (your Security Bond) for any work carried out for excessive cleaning and this will be at the owner's discretion. 

  • At our House we offer a continental breakfast for guests. Should you use the kitchen we ask that cookers, fridges are left clean and dirty dishes washed and put away.

  • We are a 'green' property and recycle after every guest stay. You are required to separate your recycling and leave it in the correct bins. Failure to do this will result in money being deducted from your security bond.

Howgills House Terms and Conditions

  • Please read carefully below so that you and your fellow guests are fully informed of our expectations before your arrival.

  • Our House works really well for low key celebrations and relaxed weekends. Howgills House does NOT cater for rowdy house parties.

  • Howgills House is next to a neighbouring property. No excessive noise outside after 9pm . We expect neighbours and local residents not to be disturbed after this time.

  • We do not allow the hire of live bands, PA systems and discos at Howgills House.

  • It is essential that you confirm the exact number of guests that will be staying in the property and no additional guests are allowed at the venue without our prior permission. If additional guests are found staying in the property you all may be asked to leave.

  • A Security Bond of £500 is preauthorised on all group bookings and released after your stay should there be no damage, breakages or additional cleaning required to Howgills House.

  • If you are considering booking any activity/caterer during your stay, we can supply a list of recommendations and will make a note of the company visiting. Please double check with us that the activity/caterer you have booked is suitable for the property.

  • If you would like to decorate the inside of the property, please do so with an appropriate adhesive which does not leave marks on the walls or pulls off the paint when removed.

  • Your group must agree to behave in a considerate way to the people living near the property and to respect their privacy and peace at all times.

  • Strictly no fireworks or Chinese Lanterns – these are not countryside friendly as we have lots of livestock in nearby fields.

  • We do not accept Hen and Stags parties at Howgills House.

  • We do not accept dogs or pets at Howgills House.

  • Howgills House is strictly no smoking. If we find evidence of smoking and extra cleaning is required above and beyond our generous allocation for a normal clean, we have the right to retain your security bond for any work carried out for excessive cleaning and this will be at the owner's discretion.

  • You may be asked to leave if you do not adhere to all of these terms and conditions

Covid 19

  • If you're staying at our property and you suspect you have developed the symptoms of covid 19 you must inform us by phoning freephone 0800 8 32 16 32.

 

  • We will then video call/ call you to clearly understand the situation and to see if you need to extend your stay and for how long.

 

  • If you have to extend your stay through illness for self-quarantine you will be charged the daily rate of stay at our property.

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  • Circumstances or events outside our reasonable control.

  • If we cancel a Booking we may (but are not obliged to) arrange alternative accommodation for you and your guests of an equivalent type and standard in a similar location. We will not be liable for any costs associated with arranging alternative accommodation and such alternative may be subject to the payment of additional charges by you if the rental charges for the alternative are higher than those under the cancelled booking;

 

and/or
 

  • Refund you any amounts paid by you in relation to the cancelled booking.

  • Events or circumstances beyond our reasonable control. If we are prevented or delayed from complying with any obligations under these Booking Conditions due to events or circumstances beyond our reasonable control, the inability or delay in performing those obligations will not be treated as a breach of the terms of these Booking Conditions. Examples of such events or circumstances include fire, flood and other acts of God, trade disputes, lock outs, restrictions by the government, medical pandemics, problems with imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war.

Covid Cancellations

Covid 19

  • If you are unable to make your reservation due to a member of your group having covid 19, you can cancel your reservation or reschedule to an alternative date. The booking needs to be cancelled 28 days before your arrival date.  You can receive a refund of monies paid for your cancelled reservation minus a £30 fee which we are charged to process online payments.  

  • If you wish to reschedule to an alternative date in 2020 or 2021, we will 'freeze' the original booking rate you paid and transfer your full balance to your new reservation.

All other cancellations

If you cancel with us:

  • We recommend that all our guests take out travel insurance for their stay with us.  It just means that you are covered in the event that you have to cancel for personal circumstances, member(s) of the group dropping out at last minute and the reservation is no longer viable or even due to unforeseen weather conditions.

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  • If the booking is cancelled 56 days or more before the arrival date then you will receive a full refund of the payments you made to us.

  • If the booking is cancelled less than 28 days before arrival then you will be liable for a charge equal to 50% of the stay that will need to be paid to us.

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  • If the booking is cancelled less than 14 days before arrival then you will be liable for a charge equal to 75% of the stay that will need to be paid to us.

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  • In the event of a no show or booking reduction (after arrival date) you are liable for the full cost of the booking that will need to be immediately paid to us.

 

If we cancel:

We may cancel your booking if:

  • We become aware of any health and safety or quality-related issue with our accommodation or its immediate surroundings (for example contamination to the Property's water supply);

Activities & Catering

  • Please note that all of the activities that are delivered at our House (or within the nearby area) are with external providers and the guest must make a booking directly with the provider. Guests are advised to read all booking/cancellation/terms and conditions set by the Provider.

  • Howgills Accommodation can take no responsibility for the organisation, delivery or cancellation of these events.

  • Howgills Accommodation is in no way responsible for any accident/injury which may occur through the delivery of the activity either on or off our property.

  • Please note that the above conditions apply for any external catering companies that come on-site to deliver any catering at Howgills House.

GDPR

For information regarding the data that we use we advise all guests to read our GDPR policy:

Howgills Barn

Castlehaw Farm

Sedbergh, Cumbria

LA10 5BA

Howgills Apartments

7 - 12 Bainbridge Court

Sedbergh, Cumbria

LA10 5EA

Howgills House

Beamsmoor, Garsdale Road

Sedbergh, Cumbria

LA10 5JN

© 2020 by Howgills Accommodation

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